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 Services > Integrated Global Support Services > TotalCom Field Support
TotalCom Field Support One system, one problem, one engineer, one solution!
TCS TotalCom Field Support consists of cleared personnel with military and government experience supporting deployed operations at client and TCS facilities in CONUS and OCONUS; including Southwest Asia, Europe, Asia and the Horn of Africa. They have the skills, certifications, and expertise to support TCS, partner, and client products and services as part of TCS’ commitment to global Total Communication Solutions.
With more than 20-years experience serving commercial, government, and military customers, TCS is experienced in deploying a wide range of communications equipment and has specialized expertise required to deliver field-service and support to harsh, hostile, and remote environments globally. TCS’ TotalCom Field Support philosophy derives from an answer to a battlefield commander’s request, “Why do I need two engineers to repair one problem on our system?” As technologies mature and converge, such as transport and IP, engineers must have the expertise to address both layers of the networking architecture. The TCS answer is simple – one system, one problem, one engineer, one solution! Features and benefits of TCS TotalCom Field Support include: - Complete, end-to-end services and support
- Full implementation, inventory and program management options
- Cleared personnel with in-field military and government backgrounds
- Manage entire network and multiple IP-based systems across battlefield
- Proven, hands-on experience in harsh, hostile and remote environments globally
- Familiar with military and government standards, protocols, and procedures
- Minimizes service disruptions and inventory management costs
- Improves operational efficiency
- Multi-discipline engineers - lowers headcount
- 24x7 help desk and network operations center support
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1-800-557-5869 | | | Contact Information | TotalCom Field Support
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