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TCS Privacy Information

Cookies

We may use cookies to ensure you obtain the information you request. The cookie(s) we pass to you are anonymous. They do not reveal your personal identity, they will not follow you throughout your travels on the Web, nor can they capture private data. Rather, these cookies establish a user session and to allow our server to correctly provide site users with the appropriate frames and content. We track the usage of telecomsys.com in order to modify the site according to our customers' needs. We pay attention to what information is requested and attempt to make it easier to find in the future.

Information Type

Submission of personal data is voluntary. The type of personal information collected may include name,  e-mail address, phone numbers, address, and organization or company name. We may also ask you to submit additional voluntary information about your company.

Information Use and Confidentiality

If you submit personal information through our Web site, we will use this information for internal purposes and to contact you as stated in this policy. Information submitted to or gathered from our Web site remains confidential and will not be sold, licensed or rented to anyone external to TCS or its affiliates. When you subscribe to TCS's e-mail notification services, your e-mail address will be used to deliver TCS news and information. If you use the Contact Us form, your information will be used to address your request or concern and to provide you with information on TCS and our products and services.

Deletion of Information

Subscribers to TCS's e-mail notification services may unsubscribe at any time by using the Unsubscribe function, which is at the bottom of the e-mail message you will receive in response to your subscription. Subscribers will be deleted from the service within one business day and will receive notification that the process has been completed.

Questions or Other Requests

If you have questions about this Privacy Statement, or would like to request additional information, please direct these inquiries to webmaster@telecomsys.com.

EU Safe Harbor Participation

This section of the Privacy Policy describes how TeleCommunication Systems, Inc. (“TCS”) handles personal data of subscribers from certain wireless carrier customers from the European Union in connection with TCS’ Assisted-GPS Group Server (the “Covered Services”). Specifically, TCS adheres to the USEU Safe Harbor Privacy Principles (“EU Safe Harbor”) with respect to certain personally identifiable information that it receives from customers in the European Union related to the Covered Services (“EU Personal Data”). TCS has various other business units, service offerings, and data collections which are not covered by this section of the Privacy Policy, nor by TCS’ participation in the EU Safe Harbor and TCS makes no EU Safe Harbor representations with respect to any data collected or used in these business units, service offerings or data collections. For further background about the EU Safe Harbor, please refer to the U.S. Department of Commerce’s website at http://export.gov/safeharbor.

Collection and Use of EU Personal Data

From its customers of the Covered Services, TCS may collect a phone number of a mobile subscriber and the subscriber’s current location (“Contact Data”) for purposes of providing Assisted GPS information to mobile applications that the mobile subscriber has opted to utilize on the subscriber’s mobile device. Assisted GPS information is used by the mobile application to locate quickly a GPS satellite in order to obtain a precise location coordinate. Except for the company that provides the mobile application (the “Mobile Application Provider”) that the mobile subscriber has opted to utilize and potentially, the subscriber’s wireless carrier, TCS will not share the EU Personal Data with any other third party for any other purposes.

Security Procedures

TCS considers the protection of all EU Personal Data we receive as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive. Upon customers’ request, EU Personal Data received from Mobile Application Providers may be encrypted using the Secure Sockets Layer (SSL) protocol. Our security procedures are TL 9000 quality certified as well as ISO 9000 certified.

Data Integrity and Access

TCS makes reasonable efforts to keep EU Personal Data reliable, accurate, current and complete for its intended use. Because the Contact Data are intended to be used directly by mobile applications in order to provide assistance in locating GPS satellites and not by human personnel or third parties, it is not technically feasible to provide mobile subscribers with the opportunity to access, review or correct their own Contact Data. However, mobile subscribers may contact their Mobile Application Provider to opt out of the mobile application in order to prevent any future Contact Data containing their information from being transmitted to TCS’ Covered Services. Mobile subscribers may contact TCS to remove any existing Contact Data related to their mobile number and address any privacy issues by sending us an email to privacy@telecomsys.com. TCS will respond to the request within 30 days.

Other Disclosures

TCS may, however, disclose EU Personal Data where required or permitted by law, where TCS believes that such disclosures are appropriate in connection with a law enforcement request or otherwise permitted by the EU Safe Harbor, or in order to investigate, prevent, or take action regarding illegal activities or suspected fraud.

Questions

If you have any questions about this EU Safe Harbor Privacy Statement, or if you would like to request access to EU Personal Data that TCS may maintain about you, please contact us as follows:
Office of the General Counsel
TeleCommunication Systems, Inc.
275 West Street Annapolis, Maryland
21401 U.S.A.
Email: privacy@telecomsys.com
Telephone: +1-410-263-7616

Any questions regarding TCS’ EU Safe Harbor Participation should first be directed to TCS as stated above. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you may then contact the American Arbitration Association (http://www.adr.org) for further information.

This Privacy and Legal Notices page was last revised on May 19, 2009.

 


Contact TCS

1 800.557.5869

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  • Europe +34 67.759.5420
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  • Carib. & Latin Am. +1 703.727.1995
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